Propel Suite’s Web Portal is a web-based platform that provides end-to-end visibility to your customers for their shipment orders. The web portal collects information from different sources into a single user interface and presents users with the most relevant information for their context. The stable and secure platform is well-suited to gathering information relevant to customers in the post-business phase and decreasing the burden to customer service call centres. The web portal displays selected content to provide a custom experience for users.
Highlights of the Web Portal:
- Supports digital customer experience initiatives
- Customers can place bookings online and track their logistic partner actions
- Monitor sailing schedules
- Follow up on online inventory
- Nurtures customer trust and establish good customer relationships
- Generates much-needed MIS reports